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By Marguerite Reardon, CNET News.com
Published on ZDNet News: March 27, 2006, 10:59 AM
PT
The Internet telephony market is getting more crowded
as two more companies launched new services in the
U.S. market on Monday.
Internet search portal Lycos, owned by Korean company
Daum Communications, began offering its Lycos Phone
service. And Jajah, a start-up with backing from
Sequoia Capital, a major Silicon Valley venture
capital firm, launched its VoIP (voice over Internet
Protocol) service in the U.S., after several months
of offering it in Europe.
The two newcomers are entering an increasingly crowded
market with players such as eBay's Skype, Time Warner's
America Online, Google, Microsoft, Yahoo and EarthLink
already fighting for a piece of the market. But
Lycos and Jajah are betting that consumers will
value how they've differentiated themselves from
the pack.
Lycos says its biggest differentiator is its multimedia
offering. In addition to free PC-to-PC calling,
instant-message chatting and video chatting, Lycos
Phone offers video on demand and an MP3 player.
Globe7, which is partnering with Lycos, provides
access to video content from Reuters and Bloomberg,
as well as movie trailers and sports highlights.
Lycos is also trying to differentiate itself by
undercutting its competition. Like other companies
offering PC-based VoIP services, Lycos charges for
calls made from PCs to regular telephone lines or
mobile phones. As a promotion, it's offering 100
free minutes of PC-to-landline or PC-to-mobile phone
calls.
To entice users to stick with Lycos, it's charging
less than 1 cent for PC to phone calls made within
the continental U.S. The SkypeOut service costs
about 2 cents per minute, and Yahoo Messenger with
Voice charges between 1 cent and 2 cents per minute.
Lycos is also offering several features for free--features
for which Skype and Yahoo charge a fee--including
U.S. phone numbers, fax service, and transmission
of voice mail messages to e-mail. Lycos also allows
users to receive calls from traditional landline
phones and mobile phones for free, while Yahoo,
for example, charges $2.99 a month, or $29.90 a
year, for that service.
Jajah's big differentiator from its competitors
is its simplicity. Unlike all the other companies,
which require users to download software, Jajah's
service doesn't require a software download or additional
equipment, such as headphones, for their PCs. Instead
subscribers use their existing phones.
The way it works is that users enter their own phone
number and the one they're calling on the Jajah
Web site. The Jajah server then calls the number
of the person initiating the call. After the caller
picks up, it calls the number of the other person.
Once that person answers, an Internet connection
is established between the two callers and the conversation,
which has been converted into IP packets, travels
over the Internet.
U.S. domestic calls cost about 2.2 cents a minute.
International calls vary. For example, a call from
the U.S. to Austria costs between 2.6 cents and
3.2 cents per minute.
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